Our Most Frequently Asked Questions
Where does Ace provide service?
We’re based out of Lake Charles, Louisiana, but we provide service to much of the southwestern part of the state, including as far north as DeRidder and as far east as Jennings.
How do I know if I can trust Ace with my AC repair?
We’ve been in business for more than sixty years, and generations of Lake Charles residents have trusted us to do the right thing. We’re proud to build on that tradition of excellence, and that’s why we offer a 100% satisfaction guarantee.
Is Ace a large company?
Yes and no. We’re family-owned, and we always have been. Yet, we also have 14 service vehicles and a strong force of technicians. You might say that we have the values of a small company with the reach and service range of a larger one!
Do you offer same-day service?
Yes. We understand when you need AC repair in the worst days of summer, you can’t just wait around for us to show up. That’s why we work to see your system promptly, with quick, same-day appointments.